Additional Person Add-On
Need to add in and extra person, or accidentally ordered the wrong amount of people? No worries! Use this product here to add in any extra people previously unaccounted for and we'll be sure to include them in your final illustration.
For an additional subject in a Detailed Child or Pet Portrait, please click here
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If you're ordering a framed illustration, you'll receive shipping info including a tracking number straight to your inbox.
You can expect to receive your printed and framed illustration, 8-12 days after accepting your proof
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
How do I send in my photo?
You will need to upload your photo to the product page by clicking on "choose file" under the product options..
Can I see a preview of my illustration before I order?
Our talented team of artists spends lots of time creating your unique illustration from scratch. Unfortunately, we cannot offer a preview of your illustration (as all the work has been done by this stage) but we do guarantee that we will work with you until you are completely happy with your finished piece of art.
If you require any changes or edits to your illustration, simply reply back to us via email or View Your Order and leave a comment, and our artist will revise your illustration and return it to you ASAP. Easy as!
- Can you use more than 1 photo to create my illustration?
Using more than one photo is a great way to add in a lost loved one or a long-distance family member.
We can merge two or more separate photos and put them all together in one illustration, the photos should be the same or similar angle (for example; all people standing, taken front on at eye level). Please note that we are unable to change the positioning of a person, for example, from sitting to standing or vice versa.
Our listings will allow you to upload ONE photo, so you will need to email your additional photos after purchase to info@cocostudioshop.com along with your order number.
Don't forget to use the note section at checkout to leave any requests for your artist!
I'd love to get my pet illustrated too, can you include them?
Yes we love pooches and kitties and all things feathered and furred. Be sure to include them as a "person" when creating your order.
I chose to receive my illustration as a digital file, how will I receive it?
If you have selected "digital download (JPEG)", your finished illustration will be emailed directly to you, please make sure you check out with your correct email address as this is the address I will use.
The default size for our digital illustrations is A4, however they are suitable to be printed in A5, A3 and also A2 - giving you plenty of freedom to choose the size best for your space.
Can I choose a specific coloured background?
\Of course! Please use the note section at checkout to let us know what you had in mind and we'll customise your background.
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